1. Data Controller

The controller of your personal data is The Very Best Company s.r.o., with registered office at Stará Vajnorská 1367/4, 831 04 Bratislava, Slovenská republika, IČO: 57 561 346, IČ DPH: SK2122839301, registered in the Commercial Register of the District Court Bratislava (hereinafter "Controller", "we", "us").

Contact for data protection matters: contact@aiagentic01.com

2. Legal Basis and Purpose of Processing

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on Personal Data Protection. We process your data on the following legal bases:

Consent (Art. 6(1)(a) GDPR) — for marketing communications and newsletter subscriptions
Contract performance (Art. 6(1)(b) GDPR) — to provide our AI automation services and fulfill contractual obligations
Legitimate interest (Art. 6(1)(f) GDPR) — for website analytics, fraud prevention, and improvement of our services
Legal obligation (Art. 6(1)(c) GDPR) — for tax, accounting, and regulatory compliance

3. Categories of Personal Data

We may collect and process the following categories of personal data:

Identification data — name, company name, job title
Contact data — email address, phone number
Communication data — messages sent through our chat widget or contact form
Technical data — IP address, browser type, device information, cookies
Usage data — pages visited, time spent on site, referral source

4. Data Recipients and Transfers

Your personal data may be shared with the following categories of recipients:

Cloud infrastructure providers — Google Cloud Platform (EU servers, Frankfurt/Amsterdam)
AI service providers — Anthropic (Claude API) for chat functionality, processed under Data Processing Agreement
Communication providers — Twilio for voice services, Formspree for contact form processing
Analytics providers — Google Analytics (if enabled)

All data transfers to third countries (outside EU/EEA) are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) pursuant to Art. 46(2)(c) GDPR.

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

Chat session data — automatically deleted after 30 minutes of inactivity
Contact form submissions — retained for up to 24 months or until the purpose is fulfilled
Contractual data — retained for the duration of the contract plus 5 years (Slovak tax law)
Invoicing and accounting data — retained for 10 years (Slovak Act No. 431/2002 Coll. on Accounting)
Marketing consent — until consent is withdrawn

6. Your Rights

Under GDPR and Slovak law, you have the following rights regarding your personal data:

Right of access (Art. 15 GDPR) — obtain a copy of your personal data
Right to rectification (Art. 16 GDPR) — correct inaccurate data
Right to erasure (Art. 17 GDPR) — request deletion of your data ("right to be forgotten")
Right to restriction (Art. 18 GDPR) — restrict processing in certain circumstances
Right to data portability (Art. 20 GDPR) — receive your data in a structured, machine-readable format
Right to object (Art. 21 GDPR) — object to processing based on legitimate interest
Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise your rights, contact us at contact@aiagentic01.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Slovak supervisory authority: Úrad na ochranu osobných údajov Slovenskej republiky, Hraničná 12, 820 07 Bratislava, statny.dozor@pdp.gov.sk.

7. Cookies

Our website uses essential cookies necessary for the functioning of the website. We may also use:

Functional cookies — to remember your language preference
Analytics cookies — to understand website usage (only with your consent)

You can manage cookie preferences in your browser settings.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including: AES-256 encryption, HTTPS/TLS for data in transit, access controls, regular security audits, and data processing exclusively on EU-based servers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.